{"id":45,"date":"2012-08-27T23:21:51","date_gmt":"2012-08-27T20:21:51","guid":{"rendered":"http:\/\/aslantozcan.com\/?p=45"},"modified":"2012-08-27T23:21:51","modified_gmt":"2012-08-27T20:21:51","slug":"yonetimde-insan-iliskileri","status":"publish","type":"post","link":"https:\/\/aslantozcan.com\/?p=45","title":{"rendered":"Y\u00f6netimde \u0130nsan \u0130li\u015fkileri"},"content":{"rendered":"

Ba\u015fta i\u015fletmeler olmak \u00fczere, her t\u00fcrl\u00fc resmi ve \u00f6zel kurulu\u015fun y\u00f6netiminde egemen olmaya ba\u015flam\u0131\u015f olan \u00e7a\u011fda\u015f e\u011filimler aras\u0131nda \u00f6zellikle \u015fu ikisi b\u00fcy\u00fck \u00f6nem ta\u015f\u0131maktad\u0131r;\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 1- \u00c7a\u011fda\u015f i\u015fletmeler ve kurulu\u015flar\u00a0\u00e7e\u015fitli \u00e7\u0131karlar\u0131n \u00e7arp\u0131\u015ft\u0131\u011f\u0131 bir politika alan\u0131 niteli\u011fi kazanm\u0131\u015ft\u0131r.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 2- \u00c7a\u011fda\u015f i\u015fletme ve kurulu\u015flar\u0131n\u00a0 y\u00f6netiminde sermayeden \u00e7ok, insan \u00f6\u011fesi ve dolay\u0131s\u0131yla insan ili\u015fkileri\u00a0\u00a0daha \u00e7ok \u00f6ne ge\u00e7mi\u015ftir.<\/p>\n

Y\u00f6netici hedeflere insan \u00f6\u011fesinin yard\u0131m\u0131yla ula\u015f\u0131r. Hi\u00e7bir y\u00f6netici emrindeki insanlar\u0131n veya i\u015fbirli\u011fi yapt\u0131\u011f\u0131 ki\u015filerin yetenek ve arzular\u0131n\u0131n \u00f6tesinde bir ba\u015far\u0131 sa\u011flayamaz. Bu nedenle insanlar\u0131 motive etmesi, davran\u0131\u015f\u0131n\u0131 m\u00fcessesenin yarar\u0131na g\u00f6re de\u011fi\u015ftirmesi, \u00e7aba ve faaliyetlerini i\u015fe ve amaca do\u011fru y\u00f6neltmesi gerekir. Bunun i\u00e7inde yerine ve zaman\u0131na g\u00f6re onlar\u0131 inand\u0131rmas\u0131, kontrol alt\u0131nda tutmas\u0131, \u00f6d\u00fcllendirmesi ve gerekti\u011fine cezaland\u0131rmas\u0131 gerekir.<\/p>\n

Y\u00f6netimde insan ili\u015fkilerinin ba\u015f\u0131nda gelen insan fakt\u00f6r\u00fcn\u00fcn \u00f6nemi ile birlikte i\u015fg\u00f6renin tutum ve davran\u0131\u015f\u0131na etki eden fakt\u00f6rler, i\u015fg\u00f6ren ili\u015fkilerini etkileyen i\u015fveren tutum ve davran\u0131\u015flar\u0131 i\u015fg\u00f6renle y\u00f6netim aras\u0131ndaki ileti\u015fim konular\u0131 da \u00f6nem kazanm\u0131\u015ft\u0131r.<\/p>\n

I- Y\u00d6NET\u0130MDE \u0130NSAN FAKT\u00d6R\u00dcN\u00dcN \u00d6NEM\u0130:<\/strong><\/p>\n

Birinci d\u00fcnya savas\u0131na kadar insan \u00f6\u011fesi \u00fczerinde pek durulmam\u0131\u015f, i\u015fveren ve i\u015f\u00e7iler aras\u0131ndaki ili\u015fkilerde s\u00fcrekli bir g\u00fcvensizlik oram\u0131 s\u00f6z konusu olmu\u015ftur. Sava\u015f s\u0131ras\u0131nda ve sonras\u0131nda i\u015f\u00e7i i\u015fveren temsilcilerinin ortak konularda \u00e7al\u0131\u015fmalar\u0131 g\u00fcvensizli\u011fi ortadan kald\u0131rm\u0131\u015f ve i\u015fbirli\u011fi kurma gere\u011fi ortaya \u00e7\u0131km\u0131\u015ft\u0131r. ; \u00f6rg\u00fct\u00fcn bir sosyal sistem oldu\u011fu ve insan\u0131n sosyal sistemin en \u00f6nemli etmenini olu\u015fturdu\u011fu g\u00f6r\u00fc\u015f\u00fc geli\u015fmi\u015f ve benimsenmi\u015ftir. \u0130nsan sorunlar\u0131n\u0131n \u00fcretime engel oldu\u011fu ve bu nedenle de bu sorunlar\u0131n giderilmesi gere\u011fi \u00fczerinde durulmaya ba\u015flanm\u0131\u015ft\u0131r. Bu ara\u015ft\u0131rmalar\u0131n ve geli\u015fmelerin sonucu olarak yeni y\u00f6netim anlay\u0131\u015f\u0131 \u0130nsan ili\u015fkileri \u00fczerinde durmu\u015ftur.<\/p>\n

\u0130nsan ili\u015fkilerini; i\u015f\u00e7inin uygun bir i\u015fe yerle\u015ftirilmesi, i\u015f\u00e7i ile hem y\u00f6netim hem de \u00e7al\u0131\u015fma arkada\u015flar\u0131 aras\u0131ndaki iyi ili\u015fkilerin kurulmas\u0131 ve b\u00f6ylece \u00e7al\u0131\u015fma iste\u011finin artmas\u0131 sonucu \u00fcretimin y\u00fckselmesini sa\u011flanmak olu\u015fturmaktad\u0131r.<\/p>\n

II- Y\u00d6NET\u0130MDE \u0130\u015eG\u00d6REN TUTUMUNA ETK\u0130 EDEN FAKT\u00d6RLER<\/strong>:<\/p>\n

Tutum denilince bireyin belirli bir kimse ya da durum kar\u015f\u0131s\u0131nda kendine \u00f6zg\u00fc bir bi\u00e7imde tepki g\u00f6sterme e\u011filimi anlat\u0131lmaktad\u0131r. Bir ba\u015fka deyi\u015fle bireyin bir ki\u015fi veya olayda tepki g\u00f6sterme durumudur.<\/p>\n

Bireysel tutumlar, ge\u00e7mi\u015f ya\u015fant\u0131 deneyim ve inan\u00e7lar\u0131n bir sonucudur. Tutumlara, ya\u015fan\u0131lan \u00e7evre, cinsiyet, ya\u015f e\u011fitim, ki\u015finin inan\u00e7lar\u0131 ve ki\u015fisel \u00f6zellikleri etki eder. Tutumlar\u0131 \u015fekillendiren inan\u00e7lard\u0131r. Bu y\u00fczden tutumlar\u0131n de\u011fi\u015ftirilmesi, inan\u00e7lar\u0131n de\u011fi\u015ftirilmesine ba\u011fl\u0131d\u0131r.<\/p>\n

\u0130nsan davran\u0131\u015flar\u0131n\u0131, \u00f6zellikle \u00e7al\u0131\u015fma ortam\u0131ndaki davran\u0131\u015flar\u0131n\u0131, ihtiya\u00e7lar\u0131 ve i\u015fle ilgili beklentileri etkilemektedir.<\/p>\n

A-\u0130HT\u0130YA\u00c7LAR\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/strong>A.Maslov\u2019a g\u00f6re ihtiya\u00e7lar \u00f6nem derecesine g\u00f6re \u015f\u00f6yle s\u0131ralan\u0131rlar:<\/span><\/p>\n

* <\/span>Fizyolojik ihtiya\u00e7lar,\u00a0* Korunma, * Sevgi, * Kendine de\u011fer verme,\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 *Kendini ger\u00e7ekle\u015ftirme<\/p>\n

Bu ihtiya\u00e7lar\u0131n biri doyurulmad\u0131k\u00e7a, di\u011feri ortaya \u00e7\u0131kmaz. \u0130nsanlar\u0131n \u00e7al\u0131\u015fma ortam\u0131ndaki ili\u015fkilerinde sevgi, kendine de\u011fer verme ( sayg\u0131 g\u00f6rme) ve kendini ger\u00e7ekle\u015ftirme, yeteneklerini ortaya koyma ihtiyac\u0131 en fazla etkili olanlard\u0131r. Bir i\u015fyerinde, i\u015fg\u00f6renin insanlar\u0131 sevme ve sevilme ihtiyac\u0131n\u0131n doyurulmamas\u0131 uyumsuzlu\u011fa neden olur. Kendine de\u011fer verme veya sayg\u0131 duyma ihtiyac\u0131 kar\u015f\u0131lanmad\u0131\u011f\u0131nda g\u00fcvensizlik, g\u00fc\u00e7s\u00fczl\u00fck duygusu olu\u015fur. \u0130\u015fg\u00f6ren yeteneklerine uygun bir i\u015f yapm\u0131yorsa bu durum onda ho\u015fnutsuzluk ve tedirginlik yarat\u0131r. Yeteneklerine uymayan, anlams\u0131z i\u015flerle u\u011fra\u015fan kimi \u00fcst\u00fcn yetenekli ki\u015filerde, b\u0131kk\u0131nl\u0131k, ya\u015famla olan ba\u011flarda gev\u015feme, g\u00f6vdesel-d\u00fc\u015f\u00fcnsel gerilme gibi belirtiler g\u00f6r\u00fcl\u00fcr.<\/p>\n

\u0130\u015f yerleri bu ihtiya\u00e7lar\u0131 doyuracak \u015fekilde d\u00fczenlendi\u011finde, i\u015fg\u00f6ren de uyumlu, g\u00fcvenli ve huzurlu olacak bu durum i\u015fg\u00f6renin davran\u0131\u015flar\u0131na olumlu y\u00f6nde katk\u0131 yapacakt\u0131r.<\/p>\n

B-\u0130\u015eLE \u0130LG\u0130L\u0130 BEKLENT\u0130LER:<\/strong><\/p>\n

\u0130\u015fe ba\u015flama: T\u00fcm insanlar gibi \u00e7al\u0131\u015fanlarda, bir grubun \u00fcyesi olmak, ona ba\u011flanmak ihtiyac\u0131 duyarlar. \u0130\u015fe yeni giren i\u015fg\u00f6renlerin kar\u015f\u0131lan\u0131\u015f bi\u00e7imi, i\u015f konusunda ayd\u0131nlanmas\u0131 \u00e7al\u0131\u015fma arkada\u015flar\u0131yla tan\u0131\u015ft\u0131r\u0131lmas\u0131 i\u015fe kar\u015f\u0131 ilk izlenimlerin y\u00f6n\u00fcn\u00fc belirler. Daha i\u015fe ilk ba\u015flay\u0131\u015fta olumlu izlenim edinen i\u015fg\u00f6ren, gerek y\u00f6netim, gerekse arkada\u015flar\u0131yla ili\u015fkilerinde olumlu bir tutum i\u00e7ine girecektir.<\/p>\n

\u0130\u015fin i\u015fg\u00f6rene uymas\u0131 – \u0130\u015f doyumu<\/strong>: Personelin i\u015fe uyumunun sa\u011flanmas\u0131 i\u015fin gerektirdi\u011fi nitelik ve yeteneklerin i\u015fi yapan ki\u015finin sahip oldu\u011fu nitelik ve yetenekler aras\u0131nda bir uygunlu\u011fun bulunmas\u0131n\u0131 i\u015fi yapan ki\u015finin i\u015finden tatmin duymas\u0131n\u0131 ve i\u015finde daha verimli olmas\u0131 ile ilgili faaliyetleri kapsar. \u2018\u2019 \u00d6rg\u00fctlerdeki ara\u015ft\u0131rmalar, i\u015fg\u00f6renlerin dar s\u0131n\u0131rlar i\u00e7inde tek d\u00fcze \u00e7al\u0131\u015fmalar\u0131n\u0131n onlarda bir\u00e7ok psikolojik ve toplumsal davran\u0131\u015f bozukluklar\u0131 yaratt\u0131\u011f\u0131n\u0131; yarat\u0131c\u0131l\u0131k g\u00fcc\u00fcn\u00fc b\u00fcy\u00fck oranda yok etti\u011fini, \u00e7evresi ile ili\u015fkilerinde bozulma oldu\u011funu ortaya \u00e7\u0131karm\u0131\u015ft\u0131r.\u2019\u2019<\/p>\n

\u0130\u015f doyumsuzlu\u011fu<\/strong>: \u0130\u015fg\u00f6rende tatminsizlik, huzursuzluk ve isteksizlik yarat\u0131r. <\/strong>\u0130\u015f doyumsuzlu\u011fu daha gizli bi\u00e7imlerde verimsizlik, i\u015fi yava\u015flatma, disiplin sorunlar\u0131 ve di\u011fer \u00f6rg\u00fctsel sorunlar\u0131n ard\u0131nda yer al\u0131r.<\/p>\n

\u0130\u015f doyumsuzlu\u011fu yak\u0131nmalara da neden olmaktad\u0131r. Yak\u0131nma i\u015fg\u00f6renin g\u00f6revi ile astlar\u0131 ve \u00fcstleri aras\u0131ndaki ho\u015fnutsuzluktur. \u0130ster toplu ister bireysel olsun yak\u0131nmalar de\u011ferlendirilip \u00e7\u00f6z\u00fclmedik\u00e7e, daha b\u00fcy\u00fck sorunlara yol a\u00e7mas\u0131 ka\u00e7\u0131n\u0131lmazd\u0131r.<\/p>\n

\u00dccret:<\/strong> Ki\u015finin verimini art\u0131rmada te\u015fvik unsurlar\u0131n\u0131n ba\u015f\u0131nda \u00fccret gelir. \u00c7al\u0131\u015fan insan, sadece kendisini ve ailesini ge\u00e7indirecek asgari d\u00fczeyde \u00fccretle yetinmez. Daha rahat ve iyi bir ya\u015fam, al\u0131nan \u00fccretle m\u00fcmk\u00fcn olacakt\u0131r. Bu nedenle de t\u00fcm \u00e7al\u0131\u015fanlar dikkatlerini \u00fccret konusunda toplarlar. Bu y\u00fczden verimi do\u011frudan etkileyecek bu unsurun dikkate al\u0131nmas\u0131 \u00f6nemlidir. \u0130\u015fg\u00f6renle y\u00f6netim aras\u0131nda ili\u015fkilerin iyi olabilmesi, bir bak\u0131ma ki\u015finin eme\u011finin kar\u015f\u0131l\u0131\u011f\u0131n\u0131 almas\u0131 ve kendini g\u00fcvencede hissetmesi ile yak\u0131ndan ilgilidir.<\/p>\n

Y\u00f6netim \u00fccret politikalar\u0131n\u0131 belirlerken adil olmal\u0131d\u0131r. Ne hak edilenden az, ne de \u00e7ok verilmelidir. \u00c7\u00fcnk\u00fc her iki durumda i\u015fg\u00f6ren de denksizlik duygusu yarat\u0131r.<\/p>\n

Moral:<\/strong> K\u0131saca bir insana veya insan grubuna h\u00e2kim olan iklim veya atmosferdir diyebiliriz. D\u00fc\u015f\u00fck ve y\u00fcksek moral duygular\u0131n\u0131n ortaya \u00e7\u0131kmas\u0131nda en \u00f6nemli etken; belli bir grup veya ki\u015fi ile olan be\u015feri ili\u015fkilerin geli\u015ftirilmesi bi\u00e7imidir.<\/p>\n

Ba\u015far\u0131l\u0131 ve etkili bir personel politikas\u0131 \u00f6rg\u00fctteki moral de\u011ferlerini \u00f6nemli \u00f6l\u00e7\u00fcde etkiler, \u0130yi bir moral i\u015fbirli\u011fi, canl\u0131l\u0131\u011f\u0131 ve olumsuzluklara direnmeyi sa\u011flar. Aksi durumda karamsarl\u0131k, i\u015fbirli\u011fi yoklu\u011fu ve s\u00fcrt\u00fc\u015fmelere yol a\u00e7ar.<\/p>\n

\u00c7al\u0131\u015fma ortam\u0131:<\/strong> \u0130\u015fverenin \u00e7al\u0131\u015ft\u0131\u011f\u0131 ortam\u0131n fiziksel \u00f6zelliklerini ( g\u00fcr\u00fclt\u00fc s\u0131cakl\u0131k vs.) i\u015fin i\u00e7eri\u011fini ve \u00e7al\u0131\u015fma saatlerini kapsar. Y\u00f6netimin i\u015fg\u00f6rene iyi ve sa\u011fl\u0131kl\u0131 bir \u00e7al\u0131\u015fma ortam\u0131 sa\u011flamas\u0131 hem \u00fcretim hem sosyal ve insanc\u0131l a\u00e7\u0131dan \u00f6nemlidir. B\u00f6yle bir ortamda i\u015fg\u00f6ren kendisine de\u011fer verildi\u011fi ve sayg\u0131 duyuldu\u011fu \u0130nsanca yakla\u015f\u0131ld\u0131\u011f\u0131 duygusunu duyacakt\u0131r.<\/p>\n

III- \u0130\u015eG\u00d6REN \u0130L\u0130\u015eK\u0130LER\u0130N\u0130 ETK\u0130LEYEN \u0130\u015eVEREN DAVRANI\u015eLARI<\/strong>:<\/p>\n

Bilgi Verme<\/strong>: \u0130\u015fg\u00f6renler, \u00e7al\u0131\u015ft\u0131klar\u0131 \u00f6rg\u00fct\u00fcn amac\u0131, \u00e7al\u0131\u015fma ko\u015fullar\u0131 ve yap\u0131lan de\u011fi\u015fikliklerden haberdar olmak isterler. \u0130\u015fg\u00f6renin ihtiya\u00e7 duydu\u011fu bilgilerin verilmesi; i\u015fin d\u00fczg\u00fcn y\u00fcr\u00fct\u00fclmesi, kar\u0131\u015f\u0131kl\u0131klar\u0131n ve yanl\u0131\u015f anla\u015f\u0131lmalar\u0131n olmamas\u0131 ve ili\u015fkilerin sa\u011fl\u0131kl\u0131 y\u00fcr\u00fcmesi i\u00e7in gereklidir. <\/strong><\/p>\n

Y\u00f6neticiye G\u00fcven Duyma<\/strong>: Bunun i\u00e7in y\u00f6neticinin samimi olmas\u0131 ve i\u015fg\u00f6renin kendisini tan\u0131mas\u0131na f\u0131rsat vermesi gerekmektedir. <\/strong><\/p>\n

Emrin Verili\u015fi<\/strong>: Emri vermede \u00f6nemli olan; emri vermek de\u011fil, onu benimsetmektir. Emrin verili\u015f bi\u00e7imi, yerine getirilmesinde \u00f6nemli bir etkendir. Bu nedenle emirler a\u00e7\u0131k, anla\u015f\u0131l\u0131r i\u015fg\u00f6renin bilgi yetenek ve uzmanl\u0131k alan\u0131na uygun ve birlikte \u00e7aba g\u00f6stermeyi sa\u011flayacak bi\u00e7imde verilmelidir. <\/strong><\/p>\n

\u0130stikrarl\u0131 Disiplin<\/strong>: Disiplin, cezaland\u0131rmadan \u00e7ok, kurallar\u0131 benimsetme, do\u011fru yap\u0131lanlar\u0131 destekleme \u015feklinde olmal\u0131d\u0131r. \u0130\u015fg\u00f6renin hangi durumlarda desteklenece\u011fini bilmesi, g\u00fcvenli olmas\u0131n\u0131 sa\u011flar. <\/strong><\/p>\n

Y\u00f6netime Kat\u0131lma<\/strong>: \u0130\u015fin planlanmas\u0131nda o i\u015fi yapan i\u015fg\u00f6renin fikrini alma, hem sorumlulu\u011fun bilinmesinde hem de i\u015fin d\u00fczenli, severek ve doyumlu yap\u0131lmas\u0131na <\/strong>imk\u00e2n verir. <\/strong><\/p>\n

\u00a0<\/strong>IV- Y\u00d6NET\u0130MLE \u0130\u015eG\u00d6REN ARASINDAK\u0130 \u0130LET\u0130\u015e\u0130M<\/strong>:<\/p>\n

\u0130leti\u015fim, \u201c Bir bireyden di\u011ferine bilgi ve anlay\u0131\u015f\u0131n aktar\u0131lmas\u0131, anlam\u0131n payla\u015f\u0131lmas\u0131d\u0131r ve y\u00f6neticinin i\u015flerini y\u00f6netmek i\u00e7in ba\u015fkalar\u0131na ula\u015fma s\u00fcrecidir.\u201d<\/p>\n

\u0130leti\u015fim, insanlar\u0131n birbiriyle ili\u015fki kurma arac\u0131d\u0131r. \u0130leti\u015fimin \u00f6nemli bir \u00f6zelli\u011fi her zaman en az iki ki\u015fi aras\u0131nda oldu\u011fudur. \u0130leti\u015fimde bir g\u00f6nderici birde al\u0131c\u0131 \u00f6\u011feleri vard\u0131r. G\u00f6ndericinin mesaj\u0131 al\u0131nd\u0131\u011f\u0131nda ileti\u015fim tamamlanm\u0131\u015f olur. Ancak; al\u0131c\u0131dan g\u00f6ndericiye geri besleme yap\u0131ld\u0131\u011f\u0131nda bu iki y\u00f6nl\u00fc ileti\u015fimi olu\u015fturur. Bu t\u00fcr bir ileti\u015fim etkili bir ileti\u015fim i\u00e7in gereklidir.<\/p>\n

Mesaj\u0131n al\u0131nmas\u0131, anlamland\u0131r\u0131lmas\u0131 ve eyleme ge\u00e7irilmesiyle ileti\u015fim tamamlanm\u0131\u015f olur. Ancak \u00f6rg\u00fctlerdeki ileti\u015fim s\u00fcrecinde mesaj\u0131n kabul edilmesi ve geri besleme \u00f6nem kazan\u0131r.<\/p>\n

\u0130leti\u015fim t\u00fcm insan ve grup ili\u015fkilerinde \u00f6nemlidir. Onlar\u0131n ki\u015filiklerini, de\u011fer yarg\u0131lar\u0131n\u0131, d\u00fc\u015f\u00fcncelerini anlamay\u0131 sa\u011flar.<\/p>\n

\u0130leti\u015fim Ara\u00e7lar\u0131:<\/strong><\/p>\n

    \n
  1. Dil: T\u00fcm insanlar\u0131n s\u00f6zl\u00fc veya \u00a0\u00a0\u00a0\u00a0 yaz\u0131l\u0131 kulland\u0131\u011f\u0131 ileti\u015fim arac\u0131d\u0131r. \u0130\u015fyerlerinde s\u00f6zl\u00fc ileti\u015fim daha \u00e7ok \u00a0\u00a0\u00a0\u00a0 kullan\u0131l\u0131r. <\/strong><\/li>\n
  2. Resimler: Daha \u00e7ok s\u00f6zl\u00fc \u00a0\u00a0\u00a0\u00a0 ileti\u015fime yard\u0131mc\u0131 ara\u00e7lard\u0131r. \u0130\u015fletmelerde s\u0131k\u00e7a kullan\u0131l\u0131r. Bunlar \u00a0\u00a0\u00a0\u00a0 tablolar, grafikler, haritalar \u015feklinde olabilir. <\/strong><\/li>\n
  3. Eylem ( S\u00f6zs\u00fcz \u0130leti\u015fim ) : \u00a0\u00a0\u00a0\u00a0 Yap\u0131lan her hareket yorumland\u0131\u011f\u0131 s\u00fcrece bir ileti\u015fim arac\u0131d\u0131r. Eylemde \u00a0\u00a0\u00a0\u00a0 bulunmasa bile bir ileti\u015fim yoludur. <\/strong><\/li>\n
  4. Beden Dili: S\u00f6zl\u00fc ileti\u015fime \u00a0\u00a0\u00a0\u00a0 yard\u0131mc\u0131 bir yoldur. \u00c7al\u0131\u015fma ortam\u0131nda \u00f6zellikle y\u00fcz ve eller beden \u00a0\u00a0\u00a0\u00a0 dilinin \u00f6nemli unsurlar\u0131d\u0131r.<\/li>\n<\/ol>\n

    Y\u00f6neticiler ba\u015fkalar\u0131 ile \u00e7al\u0131\u015ft\u0131klar\u0131ndan t\u00fcm i\u015fler ancak ileti\u015fim yoluyla di\u011ferlerine aktar\u0131lmaktad\u0131r. \u0130\u015fg\u00f6renler de istek ve \u015fik\u00e2yetlerini, \u00f6nerilerini yine ileti\u015fimle \u00fcst kademelere iletmektedirler. G\u00fcven \u00e7al\u0131\u015fanlar ars\u0131ndaki ileti\u015fimde \u00f6nemlidir. G\u00fcvensizlik insanlar aras\u0131ndaki bilgi ak\u0131\u015f\u0131n\u0131 engeller.<\/p>\n

    \u00d6rg\u00fctlerde ve i\u015fyerlerindeki ileti\u015fimin s\u00fcrekli ve etkili olabilmesi i\u00e7in, mesajlar\u0131n a\u00e7\u0131k ve anla\u015f\u0131l\u0131r olmas\u0131, al\u0131c\u0131n\u0131n mesaj\u0131 iyi dinlemesi ve kar\u015f\u0131l\u0131kl\u0131 g\u00fcven \u00f6nemli ve gereklidir.<\/p>\n

    Bug\u00fcn art\u0131k i\u015fletmelerde insan <\/strong>fakt\u00f6r\u00fcn\u00fcn \u00f6nemi, onlar\u0131 isteklendirme ile ba\u015far\u0131ya gidilece\u011fi, a\u00e7\u0131kl\u0131k ve g\u00fcven duygusunun y\u00f6netimde ba\u015far\u0131n\u0131n temeli oldu\u011fu yayg\u0131n bir \u015fekilde kabul g\u00f6rm\u00fc\u015ft\u00fcr<\/p>\n

    \u0130nsana verilen de\u011fer artt\u0131k\u00e7a i\u015fg\u00fcc\u00fcn\u00fcn verimi, yapt\u0131\u011f\u0131 i\u015fin kalitesi ve i\u015fletme i\u00e7in yapt\u0131\u011f\u0131 \u00f6zveriler de artacakt\u0131r. Bu da insanlar\u0131n daha fazla \u00f6nemsendi\u011fi, g\u00f6r\u00fc\u015flerine de\u011fer verildi\u011fi, beklentilerinin kar\u015f\u0131land\u0131\u011f\u0131 bir y\u00f6netim anlay\u0131\u015f\u0131 ile sa\u011flanabilecektir.<\/p>\n

     <\/p>\n

     <\/p>\n","protected":false},"excerpt":{"rendered":"

    Ba\u015fta i\u015fletmeler olmak \u00fczere, her t\u00fcrl\u00fc resmi ve \u00f6zel kurulu\u015fun y\u00f6netiminde egemen olmaya ba\u015flam\u0131\u015f olan \u00e7a\u011fda\u015f e\u011filimler aras\u0131nda \u00f6zellikle \u015fu ikisi b\u00fcy\u00fck \u00f6nem ta\u015f\u0131maktad\u0131r;\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 1- \u00c7a\u011fda\u015f i\u015fletmeler ve kurulu\u015flar\u00a0\u00e7e\u015fitli \u00e7\u0131karlar\u0131n \u00e7arp\u0131\u015ft\u0131\u011f\u0131 bir politika alan\u0131 niteli\u011fi kazanm\u0131\u015ft\u0131r.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 2- \u00c7a\u011fda\u015f i\u015fletme ve kurulu\u015flar\u0131n\u00a0 y\u00f6netiminde sermayeden \u00e7ok, insan \u00f6\u011fesi ve dolay\u0131s\u0131yla insan ili\u015fkileri\u00a0\u00a0daha \u00e7ok \u00f6ne ge\u00e7mi\u015ftir. Y\u00f6netici […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/aslantozcan.com\/index.php?rest_route=\/wp\/v2\/posts\/45"}],"collection":[{"href":"https:\/\/aslantozcan.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/aslantozcan.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/aslantozcan.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aslantozcan.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=45"}],"version-history":[{"count":1,"href":"https:\/\/aslantozcan.com\/index.php?rest_route=\/wp\/v2\/posts\/45\/revisions"}],"predecessor-version":[{"id":46,"href":"https:\/\/aslantozcan.com\/index.php?rest_route=\/wp\/v2\/posts\/45\/revisions\/46"}],"wp:attachment":[{"href":"https:\/\/aslantozcan.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=45"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/aslantozcan.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=45"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/aslantozcan.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=45"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}