{"id":118,"date":"2012-08-28T22:19:55","date_gmt":"2012-08-28T19:19:55","guid":{"rendered":"http:\/\/aslantozcan.com\/?p=118"},"modified":"2012-08-31T23:42:16","modified_gmt":"2012-08-31T20:42:16","slug":"musterinizin-beklentisini-nasil-anlarsiniz-2","status":"publish","type":"post","link":"https:\/\/aslantozcan.com\/?p=118","title":{"rendered":"M\u00fc\u015fterinizin Beklentisini Nas\u0131l Anlars\u0131n\u0131z ?"},"content":{"rendered":"<p>Bir sat\u0131\u015f s\u0131ras\u0131nda dinlemeyi ba\u015farmak \u00e7ok \u00f6nemlidir. M\u00fc\u015fterinin ihtiya\u00e7lar\u0131n\u0131 belirlemeye y\u00f6nelik sorular\u0131n yan\u0131tlar\u0131n\u0131 dinlemek hayati \u00f6nem ta\u015f\u0131r. \u00d6zetlemek gerekirse;<\/p>\n<p><strong>Dinlemeyi isteyin:<\/strong> Bunun sat\u0131\u015f s\u00fcreci a\u00e7\u0131s\u0131ndan ne kadar \u00f6nemli oldu\u011funu anlarsan\u0131z, yapman\u0131z da kolayla\u015f\u0131r.<\/p>\n<p><strong>\u0130yi bir dinleyici gibi g\u00f6r\u00fcn\u00fcn:<\/strong> E\u011fer dikkatinizi verdi\u011finizi g\u00f6r\u00fcrlerse, m\u00fc\u015fteriler daha fazla a\u00e7\u0131lacaklard\u0131r.<\/p>\n<p><strong>Anlay\u0131n:<\/strong> Sadece kelimeleri de\u011fil, ard\u0131nda yatan anlamlar\u0131 da kavramaya, dinlemeye \u00e7al\u0131\u015f\u0131n.<\/p>\n<p><strong>Tepki verin:<\/strong> Sizin dinledi\u011finizi, anlad\u0131\u011f\u0131n\u0131z\u0131 ve ilgilendi\u011finizi g\u00f6rs\u00fcnler. Ba\u015f sallamalar,k\u00fc\u00e7\u00fck yorumlar ve benzeri jestler m\u00fc\u015fterilerinizi cesaretlendirecektir.<\/p>\n<p><strong>S\u00f6z kesmeyin:<\/strong> Ufak tefek yorumlar d\u0131\u015f\u0131nda, konu\u015fmay\u0131 s\u00fcrd\u00fcrerek dinlemeniz m\u00fcmk\u00fcn\u00a0de\u011fildir.<\/p>\n<p><strong>Empatiyi kullan\u0131n:<\/strong> Kendinizi kar\u015f\u0131n\u0131zdakinin yerine koyun ve onlar\u0131n bak\u0131\u015f a\u00e7\u0131s\u0131n\u0131 be\u011fendi\u011finizi g\u00f6sterin.<\/p>\n<p><strong>Kontrol edin:<\/strong> gerekti\u011finde, sohbet ilerledik\u00e7e meseleyi a\u00e7acak sorular sormaktan ka\u00e7\u0131nmay\u0131n. K\u0131smen de olsa tahminler \u00fczerine \u015fekillenen bir anlay\u0131\u015f tehlikelidir. Fakat sorular\u0131n\u0131z\u0131 diplomatik bir bi\u00e7imde y\u00f6neltin. Kesinlikle \u2018Bunu pekiyi a\u00e7\u0131klamad\u0131n\u0131z\u2019 gibi bir \u015fey s\u00f6ylemeyin.<\/p>\n<p><strong>Duygular\u0131n\u0131z\u0131 g\u00f6stermeyin: <\/strong>Sonras\u0131n\u0131 fazlas\u0131yla d\u00fc\u015f\u00fcnmek (\u2018Bu itirazla nas\u0131l ba\u015fa \u00e7\u0131kaca\u011f\u0131m?\u2019 gibi) dinlemenizi kesintiye u\u011fratabilir.<\/p>\n<p><strong>Yo\u011funla\u015f\u0131n:<\/strong> Hi\u00e7bir \u015feyin, dinlemenizi kesintiye u\u011fratmas\u0131na izin vermeyin.<\/p>\n<p><strong>M\u00fc\u015fterinize bak\u0131n:<\/strong> Yeterince dikkat etmemek kadar ilgisizlik olarak nitelendirilen ba\u015fka bir \u015fey yoktur!<\/p>\n<p><strong>Kilit noktalar\u0131 not al\u0131n:<\/strong> Sohbeti y\u00f6nlendirmek i\u00e7in size s\u00f6ylenenleri not al\u0131n. Haf\u0131zan\u0131za g\u00fcvenmeyin. B\u00f6yle yapman\u0131z kabal\u0131k olarak g\u00f6r\u00fclmeyecekse, notlar al\u0131n.<\/p>\n<p><strong>Ki\u015fiselle\u015ftirmekten ka\u00e7\u0131n\u0131n:<\/strong> \u2018\u00d6nemli olan bilgiler ve fikirlerdir. Ki\u015fi hakk\u0131ndaki d\u00fc\u015f\u00fcnceleriniz, dinlemenizi kesintiye u\u011fratabilir.<\/p>\n<p><strong>Kendinizi kaybetmeyin<\/strong>: Sohbetin ileri a\u015famalar\u0131n\u0131 \u00f6nceden bir par\u00e7a d\u00fc\u015f\u00fcnmek yararl\u0131 olabilir. (Siz onlar\u0131n konu\u015fmas\u0131ndan daha h\u0131zl\u0131 dinlersiniz, bu y\u00fczden m\u00fcmk\u00fcnd\u00fcr), ancak a\u015f\u0131r\u0131ya ka\u00e7arsan\u0131z s\u00f6ylenenlerden baz\u0131lar\u0131n\u0131 da ka\u00e7\u0131r\u0131rs\u0131n\u0131z.<\/p>\n<p><strong>Olumsuzluktan ka\u00e7\u0131n\u0131n:<\/strong> Uzla\u015fmazl\u0131\u011fa dair baz\u0131 i\u015faretler vererek sohbete ba\u015flamak en az\u0131ndan, m\u00fc\u015fterinin susmas\u0131na neden olur.<\/p>\n<p>Bunlar\u0131n hepsi sizin daha fazla dinlemenizi ve daha az \u015fey ka\u00e7\u0131rman\u0131z\u0131 sa\u011flayacak.\u00a0 \u00a0Yani, ikisi de fark yaratacak unsurlar!<strong>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/strong><\/p>\n<p><strong>\u00a0<\/strong><strong>Not: Kaynak &#8211; Sat\u0131\u015flar\u0131 Artt\u0131rman\u0131n 101 Yolu- Patrick Forsyth\u00a0 Alfa Yay\u0131nlar\u0131<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Bir sat\u0131\u015f s\u0131ras\u0131nda dinlemeyi ba\u015farmak \u00e7ok \u00f6nemlidir. M\u00fc\u015fterinin ihtiya\u00e7lar\u0131n\u0131 belirlemeye y\u00f6nelik sorular\u0131n yan\u0131tlar\u0131n\u0131 dinlemek hayati \u00f6nem ta\u015f\u0131r. \u00d6zetlemek gerekirse; Dinlemeyi isteyin: Bunun sat\u0131\u015f s\u00fcreci a\u00e7\u0131s\u0131ndan ne kadar \u00f6nemli oldu\u011funu anlarsan\u0131z, yapman\u0131z da kolayla\u015f\u0131r. \u0130yi bir dinleyici gibi g\u00f6r\u00fcn\u00fcn: E\u011fer dikkatinizi verdi\u011finizi g\u00f6r\u00fcrlerse, m\u00fc\u015fteriler daha fazla a\u00e7\u0131lacaklard\u0131r. Anlay\u0131n: Sadece kelimeleri de\u011fil, ard\u0131nda yatan anlamlar\u0131 da kavramaya, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[4],"tags":[],"_links":{"self":[{"href":"https:\/\/aslantozcan.com\/index.php?rest_route=\/wp\/v2\/posts\/118"}],"collection":[{"href":"https:\/\/aslantozcan.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/aslantozcan.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/aslantozcan.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aslantozcan.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=118"}],"version-history":[{"count":5,"href":"https:\/\/aslantozcan.com\/index.php?rest_route=\/wp\/v2\/posts\/118\/revisions"}],"predecessor-version":[{"id":231,"href":"https:\/\/aslantozcan.com\/index.php?rest_route=\/wp\/v2\/posts\/118\/revisions\/231"}],"wp:attachment":[{"href":"https:\/\/aslantozcan.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=118"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/aslantozcan.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=118"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/aslantozcan.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=118"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}